Shipping & Returns
our designs are shipped from our phoenix office by the united states post office and UPS.
We offer First Class Mail 3-4 Day, Priority Mail 2-3 Day, Priority Mail Express 1-2 Day and UPS Next Day Options.
Monday - Friday: if the order is placed before 12PM Arizona Time The package will be shipped the Same Day. any order placed after 12:00PM Arizona time will be Shipped the following day.
Saturday: Any orders placed after 8AM Saturday will not be shipped until Monday as the post office is closed on sunday. No Packages are shipped on Sunday. No UPS Packages are sent on saturday and will be shipped the following business day.
please double check the address at checkout to ensure the address is correct. please make sure to include an apartment number or suite number if applicable.
No packages Will Ship on Postal Holidays:
- Monday, January 1 New Year’s Day
- Monday, January 15 Martin Luther King Jr. birthday
- Monday, February 19 Washington’s Birthday (observed)
- Monday, May 28 Memorial Day
- Wednesday, July 4 Independence Day
- Monday, September 3 Labor Day
- Monday, October 8 Columbus Day
- Monday, November 12 Veterans Day (observed)
- Thursday, November 22 Thanksgiving Day
- Tuesday, December 25 Christmas Day
Easy Returns & Exchanges
To complete your return, we require a receipt or proof of purchase.
Please print and enclose the order confirmation invoice and place it in the package.
Email The Tracking Number to TwentyDollarTie@yahoo.com.
Any item that is returned more than 30 days after purchase Will Not be accepted.
PO BOX 2289
Sun City, AZ 85372
We offer a 100% satisfaction guarantee! Our policy lasts 30 days. If 30 days have gone by since your Date Of purchase, unfortunately we can’t offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition and packaging that you received it.
Once the Items are Returned we will reimburse the cost of the Ties. we do not reimburse the cost of shipping.
We do not Accept Returns or exchanges on any items on sale.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.