Shipping & Returns

Shipping Information


  • Our designs are shipped from our Phoenix Office by the United States Post Office and UPS. 

  • TwentyDollarTie is not responsible for carrier transit delays. We do not offer refunds for Carrier Transit Delays.

  • We offer First Class Mail 3-4 Day, Priority Mail 2-3 Day, Priority Mail Express 1-2 Day and UPS Next Day Options to US Locations. 

  • We offer USPS International Shipping to All Worldwide Locations.

  • International Shipping To Canada Is Now Free On All Orders Over $120.

Monday - Friday:

  • If the order is placed before 12PM Arizona Time the package will be shipped the same day the order is placed. Any order placed after 12PM Arizona time will be shipped the following business day.


  • Any orders placed after 8AM Saturday will not be shipped until Monday as the post office is closed on Sunday. No packages are shipped on Sunday. No UPS Packages are sent on Saturday and will be shipped the following business day.

  • Please double check the address at checkout to ensure the address is correct. please make sure to include an apartment number or suite number if applicable.

No packages will ship on Postal Holidays.

2019 Holidays

  • Tuesday, January 1 New Year’s Day

  • Monday, January 21 Martin Luther King Jr. birthday

  • Monday, February 18 Washington’s Birthday (observed)

  • Monday, May 27 Memorial Day

  • Thursday, July 4 Independence Day

  • Monday, September 2 Labor Day

  • Monday, October 14 Columbus Day

  • Monday, November 11 Veterans Day (observed)

  • Thursday, November 28 Thanksgiving Day

  • Wednesday, December 25 Christmas Day


Easy Returns & Exchanges


  • To complete your return, we require a receipt or proof of purchase.

  • Please print and enclose the order confirmation invoice and place it in the package.

  • Email The Tracking Number to

  • Any item that is returned more than 30 days after purchase Will Not be accepted.

Return Address:

TwentyDollarTie Returns

PO BOX 10278

Glendale, AZ 85318

We offer a 100% satisfaction guarantee! Our policy lasts 30 days. If 30 days have gone by since your date of purchase, unfortunately we can’t offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition and packaging that you received it.

Once the Items are returned we will reimburse the cost of the ties. We do not reimburse the cost of shipping.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 4-7 business days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.